Technical Writers ICU

Refund & Return Policy

Refunds & Returns

As all our products are virtual and downloadable, the following is our refund or return policy conditions. 

Suppose our customer has concerns regarding any downloadable product purchased at the Technology Writers Content Store. In that case, they are more than welcome to contact the Editing Team, and we will work alongside the paying customer to resolve any issues or complaints they might have.

Please contact us at: info [ at ] technologywriting [ dot ] icuand we will get back to you within 24 hours.

Please note that our update or modification policy lasts 30 days from the date of purchase. Therefore, if 30 days have passed since your purchase, we, unfortunately, cannot assist you with any changes or updates that are free of charge.

Tax Costs

Please Note: the sales price listed for each product in our Shop section (or the ‘Shop‘ menu option) is in Australian Dollars (or AUD) and is exclusive of Tax. We automatically calculate taxes for each product based on the customer’s shipping address on checkout.

No Shipping Costs

As all of our products are currently virtual and downloadable – (as defined in Woocommerce) – there are No Shipping Costs associated with any product purchased on this site.

Once payment has been confirmed – as defined by the payment method chosen by the customer and the provider’s payment settling process and timeframe – an automatic email will be sent to the customer with a link to download the product(s).

This link will be valid for 30 days from the validated purchase date.

Do You Need Further Clarification?

Contact us at info [ at ] technologywriting [ dot ] icu for any questions about our products and shipping, modifications, refunds, and returns.

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