We know that maintaining focus every day on delivering value is vital, which is why we don’t have sales, we don’t offer coupons. Our focus is to consistently deliver customer value.
Our promise to you is to create the highest quality technical writing deliverables in the most ethically and sustainable manner possible, and to use our revenue to further develop and uplift our team. In short, we make technical writing products that will satisfy our customers – or your money back!
Satisfaction comes from having the technical information you want, and when you want it. It’s the guiding principle behind all of our work, and reinforces our belief that the best technology makes you smarter, puts you in control, and gives you access to the information you need. That’s why we’re dedicated to developing easy-to-use technology documentation that empowers users, and has a meaningful impact for our customers.
We work together with our customers, and Discover what they need delivered.
We Define the requirements in a manner that is easy to cross-check and sign-off on.
A technical deliverable Design is created that reinforces and augments the Discover and Design processes.
The Technical deliverable is Developed by the team, and cross-checked against the Design.
A quality draft is produced, and Deployed to the customer so they can review and suggest or recommend any changes that are required.
Upon final Delivery of the updated final draft, the customer will sign-off as they agree with the quality outcome provided.
Here are the reasons why you can choose us over our competitors…
We guarantee customer satisfaction – every single time – or your money back!
We have someone ‘on-deck’ every day of the week to field calls, answer emails, and reply back to any customer queries.
With our 6-D Process, we guarantee that you will be satisfied with the outcomes we will deliver to you – the customer.
Every member of our team has worked in the Information Technology Industry for a number of years, as well as achieving Masters degrees, Bachelor degrees, Diplomas, and Certificates.
Why not get in touch with us if you want to know more. We are happy to have a quick discussion with you if you would like to know how we can deliver your technical documentation requirements.